Aachen
IT Service Manager Workplace (m/f/d)
Aachen
IT Service Manager Workplace (m/f/d)
Your main tasks
- Responsibility for IT Workplace Services
- Ensuring stable operation of the IT services for which you are responsible
- Coordination, commissioning and control of external IT service providers
- Definition of service level agreements (SLAs)
- Establishing IT service processes according to ITIL
- Overarching project work
- Cost and investment controlling within the IT services for which you are responsible
Your profile
- Successfully completed degree in computer science, business informatics, a completed apprenticeship as an IT specialist, or comparable qualification
- At least 2 years of professional experience
- ITIL certification desirable
- Structured approach, ability to work in a team, and communication skills
- IT knowledge in the areas of Modern Workplace, Microsoft Windows Client, client-side applications, mobile devices, client hardware required
- Willingness to travel (10%)
Why us?
- An exciting and challenging job
- Short decision-making processes and independent work
- Fast-growing company with a wide range of career opportunities
- A young, dynamic and highly motivated team with exceptional team spirit
- Flexible working environment
- Hybrid working model
- Support for the use of public transport (subsidised ticket)
- Good infrastructure for private transport (proximity to the motorway, charging stations for electric cars and free parking)
- Corporate benefits platform
- Company health management and company pension scheme with Allianz
- Drinks - flat rate (water and coffee)
Open positions
Join our Team.