Aachen

IT Service Manager Workplace (m/f/d)

Aachen

IT Service Manager Workplace (m/f/d)

Your main tasks

  • Responsibility for IT Workplace Services
  • Ensuring stable operation of the IT services for which you are responsible
  • Coordination, commissioning and control of external IT service providers
  • Definition of service level agreements (SLAs)
  • Establishing IT service processes according to ITIL
  • Overarching project work
  • Cost and investment controlling within the IT services for which you are responsible

Your profile

  • Successfully completed degree in computer science, business informatics, a completed apprenticeship as an IT specialist, or comparable qualification
  • At least 2 years of professional experience
  • ITIL certification desirable
  • Structured approach, ability to work in a team, and communication skills
  • IT knowledge in the areas of Modern Workplace, Microsoft Windows Client, client-side applications, mobile devices, client hardware required
  • Willingness to travel (10%)

Why us?

  • An exciting and challenging job
  • Short decision-making processes and independent work
  • Fast-growing company with a wide range of career opportunities
  • A young, dynamic and highly motivated team with exceptional team spirit
  • Flexible working environment
  • Hybrid working model
  • Support for the use of public transport (subsidised ticket)
  • Good infrastructure for private transport (proximity to the motorway, charging stations for electric cars and free parking)
  • Corporate benefits platform
  • Company health management and company pension scheme with Allianz
  • Drinks - flat rate (water and coffee)

Open positions

Join our Team.

Open positions

Join our Team.